What is the warranty on our new system?

WARRANTY INFORMATION

THANK YOU FOR YOUR RECENT PURCHASE FROM ROGERS SEPTIC, MAINTENANCE & REPAIR & FOREST ENVIRONMENTAL SERVICES. We are very happy you chose us!

This letter is to inform you about our warranty terms and conditions for the products purchased from Rogers Septic.  The warranty term would have been listed on the proposal from Rogers Septic Maintenance & Repair. We assume responsibility for any kind of problem with the products during the warranty term.  The product will be replaced or repaired free of cost if there is any problem with its working condition. The warranty is void if:

• The product is not used in accordance with the manufacturer’s recommendations

• The product has been serviced by a company or individual other than Rogers Septic – Forest Pumping

• The product failure is caused by a problem outside of the septic system

• The product fails due to a natural disaster, or other consequential damage.

Rest assured, if the problem is a result of our workmanship beyond the warranty term, we’ll work with you to resolve the issue.

Attached you’ll find the Do’-and-Don’t with regard to owning a septic system. We’ve found it to be helpful to our customers new to the septic system environment.

Most owner’s manuals are available on-line on the manufacturer’s site for your convenience. An additional manufacturer’s warranty may exist beyond our company’s warranty.

As a reminder, in order to maintain a healthy septic system and prevent issues it’s very important to pump the tanks once every 3-5 years. Our pump trucks are ready to help when needed.

Iowa law may require an Annual Maintenance Agreement for your septic system.  In short, this law requires the system to be inspected once or twice a year. During the inspection, Iowa law also requires water samples be taken from your discharge pipe and sent to a laboratory for testing in order to ensure it’s not polluting the environment. Our office would have supplied this year’s Annual Maintenance Agreement to your county of residence as part of our installation price.  Please visit RogersSeptic.com to process your next agreement; each agreement begins on Jan 1st and expires on Dec 31st.

FEEL FREE TO CALL 515-282-0777 OR VISIT ROGERSSEPTIC.COM FOR ALL YOUR FUTURE SEPTIC NEEDS.

Again, thank you!  Rick Rogers